Question 1

How is an online session conducted?

Accepted Answer

At the moment, sessions are conducted via a secure video platform (Zoom or Viber), depending on what works best for you. All you need is a stable internet connection and a quiet space.

Question 2

How can I pay for a session?

Accepted Answer

Payment is made by bank transfer or through IRIS instant payments. Sessions are prepaid in order to confirm your appointment.

Question 3

What is the cancellation policy?

Accepted Answer

Cancellations or changes are accepted up to 24 hours before the scheduled appointment. If canceled in less than 24 hours, the session is charged in full. Exceptions apply for serious health or emergency reasons.

Question 4

Is online psychotherapy as effective as in-person therapy?

Accepted Answer

Absolutely. Research shows that online therapy can be just as effective as in-person therapy, while offering greater flexibility and saving travel time.

Question 5

What about session confidentiality?

Accepted Answer

Everything we discuss is covered by therapeutic confidentiality. Confidentiality is only lifted in situations involving risk.

Question 6

What will I need to do in the first session?

Accepted Answer

In our first meeting, we will have the opportunity to get to know each other and discuss what brings you to therapy. It is a space for you to see whether you feel comfortable with me and for us to decide how to move forward.

Question 7

How long does each session last?

Accepted Answer

Each individual session lasts 45 to 50 minutes. It is important to be on time so the therapeutic time can be fully used.

Frequently Asked Questions